Reservation and Cancellation Policies

Reservation and Cancellation Policies

• When making your reservation, a charge will apply to your card for the equivalent of the first night reserved.

• The time limit to cancel a reservation is 48 hours in advance.After that time you will be charged for one night's stay, in the case of one to three rooms.In the case of more rooms booked, the limit to cancel, time will be 6 days in advance.

• Non-refundable fares (promotions) do not accept changes of date or name, so the total stay plus tax will be charged in full, even if the guest is not present.This charge will be made from the time you make your reservation regardless of the arrival date.

• The price per extra person is $ 40.00 USD taxes included.

• The reserved in USD or any other foreign currency to Mexican pesos rates are subject the daily exchange rate set by the hotel during the period of stay.

• The price of this reservation is confirmed according to the number of guests indicated in this confirmation.Any increase in the number of guests can cause a change in the rate.

• The room is available for use from 15:00 hrs.The deadline to deliver the room the day of departure is at 13:00 hrs.If you want to access your room at a time earlier or later deliver to the departure time, we suggest you contact the reservations department for instructions additional cost for these services.

• Parking at no cost to the host.

• Not allowed to enter the hotel food and beverage.

• On reservations more than one night at any rate, if the client did not show up, the hotel reserves the right to charge for no show corresponding and cancel the remaining nights booked depending on the promotion rate reserved.

• Hotel Park Villa, S.TO.C.V. It is attached to the../../ Privacy-policy / privacy-policy.htm "target =" _ self "> Federal Data Protection Act, so that your information will be handled with discretion and confidentiality.

• Up to two children under 10 years can use the parents' room at no charge for hosting.Cots are an additional cost, which will be asked by the property at time of registration and these are subject to availability.

• This is an automated mail which is not monitored by anyone.To contact us refer to the contact us section of our website www.thegreenparkhotel.com.mx

• Please note that at the time of registration may be required to present official identification.In the case of companies Rates Convention will need to present identification as an employee of the company under which the reservation was made.

• Only the reservation will be respected as indicated and confirmed in the system.The hotel may reject other written or printed confirmation that may have been altered.

• If extending the stay, the confirmed rate may not be available, so the rate will be confirmed for extended nights will be the best available rate for that day.

• untimely cancellation charges will be made directly to the credit card provided at the time of booking.

• In case of early departure dates to confirmed, the hotel reserves the right to charge the remaining unused nights.Please ask reception what would be the appropriate charge.

Extra expenses (consumption of food and beverages, laundry, dry cleaning, long distance calls, etc..) Consumed within the hotel should be settled immediately.

• In case of No Show the collection of the pierma night stay will be.

• Children are considered up to 10 years.From that age, you will be charged as an adult.